Fran began working with nonprofit organizations very early in her career as an auditor at Deloitte.  She quickly realized that her professional aspirations did not lie in auditing and financial reporting; but rather, she viewed numbers as a window into the organization’s functioning and health.

Following a 20 year career in the corporate world and public accounting, Fran transitioned to the nonprofit sector as a pro bono consultant for UJA-Federation of New York’s Management Assistance Program.  In 2006, Fran began coaching and consulting with schools for the Partnership for Excellence in Jewish Education (now Prizmah), a nonprofit dedicated to growing leadership, strategic governance and organizational capacity in the Jewish Day School field across North America.  

Before starting RCI in 2003, Fran held senior human resources and business leadership positions in the financial services industry (JP Morgan Chase, Citigroup/Citibank, and Merrill Lynch) and public accounting (Deloitte & Touché). At Chase, Fran honed her skills as a change agent by directing a visionary change effort designed to shift the culture of the national consumer bank across its six core businesses and impacting 32,000 employees.

Fran worked directly with EVPs and SVPs to articulate a new service strategy, break down corporate silos and create a customer-centric service strategy and business platform.   The organizational assessments and training programs she and her team developed transformed the consumer bank’s service strategy and delivery model, and are still considered best-practices today.  

Fran holds a Master’s in Organizational Psychology from Teachers College, Columbia University with a concentration in Organizational Change and Leadership.  Fran is Certified as an Executive and Organizational Coach through New York University’s School of Professional Studies, and she is also a member of the International Coaching Federation.   Fran’s undergraduate degree is in accounting from Ithaca College, and she is a Certified Public Accountant (licensed in NY, non-practicing).

Fran’s Story and Personal Passions

Fran’s enduring passions are rooted in her family’s values and her Long Island, NY home.  Picture this:

A Steinway grand piano dominates the suburban living room.  Several employees and IRS agents share coffee and conversation while shuffling through papers at the dining room table.   A UPS truck is parked in the driveway; the driver struggles to ring the doorbell while juggling the boxes of supplies he carries.

As a teenager, the household rhythm and dinner conversation was often focused around business.  Fran’s Dad, Robert was a CPA with a Long Island-based accounting practice of bars, restaurants and other small business. His office was located in the street level “basement” of the home.  Fran’s Mom, Roselyn, a former ballet dancer, music enthusiast and English teacher had successfully reinvented herself as a licensed investment advisor, her business also operated from the kitchen and dining room tables of the home.   Before working for money, Roz was a founder of the Young People’s Cultural Arts Workshop of Massapequa, an after-school arts enrichment program (curriculum) for the Long Island community which is still thriving to this day.   

Fran is devoted to her family which includes her husband of thirty years, two adult sons, new daughter-in-law and many younger cousins.  In addition to her people, Fran is an animal lover and recently added a cockapoo to her family.  Like her mom, Fran is passionate about music and the arts.  She studied the clarinet as a child was the concertmaster for her high school’s band and orchestra. Five years ago, Fran took up the soprano saxophone and now plays in a Westchester jazz ensemble.